From Technical Expert to IT Manager

About Janet

Hello – thanks for stopping by.  Here’s my story and why I am passionate about helping new IT Managers transition from an individual contributor role to a people manager.

I spent my entire corporate career in Information Technology working in a variety of industries; telecommunications, publishing, non-profit and hospitality. I recognized very early on that what separated you from your colleagues was your ability to work well with others. This set the stage for many opportunities. My work life was challenging and rewarding.  All those opportunities turned into a promotion to IT Manager.

At first I was delighted that my efforts were recognized and rewarded, then reality set in. This wasn’t a promotion, it was a career change. I had strong people skills but didn’t know anything about managing and leading others. Sure I could run a project, but now I had to let others do it. I thought… this is nuts, I have to give up the skills that got me promoted. I was uncomfortable to say the least. Formal training was scarce. I learned on-the-job, with much dismay to my staff, my customers and at times my management. For the first time in my career I received a less than stellar performance evaluation.

I felt lost, anxious, stressed, and uncertain about my future. It was fun to help others solve a problem or see the light bulb go off when they figured it out themselves but I was still clueless about managing a group of IT professionals. It was decision time. Go back to a technical position or learn how to become an IT Manager. I chose the latter because I liked working with people, and well.. failure was not an option.

I invested in myself to learn how to become an IT manager. I observed others in my company that were good managers. I went to training on my own dime. I enlisted the help of a coach. I asked for feedback. At times it was painful to hear the hard truth and it was a bumpy ride but I was slowly seeing results.

I started to have small wins. My staff was working together as a team. We were meeting most deadlines and budgets. My customers and management were pleased. My confidence improved. My identity crisis was over I was becoming an effective manager.  I still made mistakes, but I was now able to recover quicker and learn what to do next time.

As the years progressed, I was firmly entrenched in management, and I loved it. I got my kicks from other peoples success. I freely gave my time to those who were interested in learning how to be an IT Manager. Then it ended.

In 2001 my company streamlined the staff and I was downsized. It was time to execute my Plan B.

I became a certified coach and earned my Master’s in Management and Leadership. I started training and coaching all levels of IT staff to help them develop their professional skills.  Life was good!

While working with a group of managers I listened to their challenges and old memories surfaced. I felt their pain as I had walked in their shoes. My coaching vision became clearer. I wanted to work with new IT Managers that were transitioning from a technical position to IT management. Why? Because becoming an IT manager is a rewarding career and the transition shouldn’t be so painful.

Fast forward to today and not much has changed. Company’s aren’t developing or investing in their IT Managers and if they are they offer a training class or a series of online modules. In other words, you’re development is up to you. I came up with a solution. I developed my signature coaching program called IT Management Essentials.

 About the IT Manager Essentials Program

The program is a parallel program of training and coaching. You’ll be introduced to key management principles and you’ll have a coach (that would be Me) right along side you as you learn and implement the concepts. My goal is to set you up for success as you transition into IT Management. I’ll be there when you have challenges and applaud your successes. You’ll become less stressed while gaining confidence and competence. You’ll learn and experience how to let go of how things used to be as a technical expert and adapt to the way things are as an IT Manager. You’ll learn how to inspire your team to do great things. You’ll be respected by your staff, customers, management and peers.

Elements of the Program

My typical client is either a newly promoted IT Manager that wants to make the transition to IT management or a manager that has a few years’ experience and wants additional guidance.

TESTIMONIALS

Worth the Investment

 






Worth the investment. Topics were relevant and directly supportive of my role. Interaction with peers in other departments was very valuable. Exceptional insight and training. Was able to apply to my job immediately and then follow-up with questions or report my results.

Donna P. - Good Shepherd
2017-04-03T12:49:48+00:00
  Worth the investment. Topics were relevant and directly supportive of my role. Interaction with peers in other departments was very valuable. Exceptional insight and training. Was able to apply to my job immediately and then follow-up with questions or report my results. Donna P. - Good Shepherd

Delightful Approach

 






I really enjoyed the sessions. Janet is an excellent facilitator and coach. She brings her years of management experience into every session with a delightful approach.

Steve B. - Gartner
2017-01-28T09:35:02+00:00
  I really enjoyed the sessions. Janet is an excellent facilitator and coach. She brings her years of management experience into every session with a delightful approach. Steve B. - Gartner

Strategies to Become a Better Manager

Janet is very good at having you reflect upon your own experiences. I learned different strategies to help become a better manager while also confirming things that I am already doing are effective.


Jenn F - C.S.
2017-03-10T20:00:54+00:00
Janet is very good at having you reflect upon your own experiences. I learned different strategies to help become a better manager while also confirming things that I am already doing are effective. Jenn F - C.S.

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2017-03-09T06:22:16+00:00

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